Privacy policy

We value your privacy and are committed to protecting it in accordance with this privacy policy, applicable legislation, and good business practices.

This privacy policy contains information in compliance with the EU General Data Protection Regulation (GDPR) regarding what personal data we collect, how we process this information, and what rights and options you have concerning your data.

Controller
Studio Sinua Oy (Business ID 3468273-2)
Juttilantie 15 A 6
14200 Turenki
Finland

Contact details
Studio Sinua Oy
Juttilantie 15 A 6
14200 Turenki
Finland

Key Account Manager
Henna Kontturi Phone: +358 50 585 2277
Email: asiakaspalvelu@studiosinua.com

Register name
Studio Sinua Oy Customer and Stakeholder Register

Legal basis and purpose of personal data processing
The legal basis for processing personal data under the GDPR is consent (documented, voluntary, specific, informed, and unambiguous), contract, or legal obligation.

Personal data is used for:

  • Maintaining customer relationships
  • Developing Studio Sinua Oy's operations, services, and products Improving customer experience
  • Marketing and sales Communication Processing orders and delivering goods
  • Analytics and statistical purposes
Personal data stored in the register
The customer register includes the following information:


Contact details

  • Name Address
  • Email
  • Phone number

Customer information

  • Information about purchased products/services

Rights of the data subject
The data subject has the following rights, and requests to exercise these rights should be addressed to asiakaspalvelu@studiosinua.com:

Right of access
The data subject can review the personal data we have stored.

Right to rectification
The data subject can request correction of inaccurate or incomplete data.

Right to object
The data subject can object to the processing of personal data if they believe the data has been processed unlawfully.

Right to opt-out of direct marketing
The data subject has the right to refuse the use of their data for direct marketing purposes.

Right to erasure
The data subject has the right to request deletion of data if the processing is unnecessary. We will process deletion requests, after which we will either delete the data or provide a justified reason why data cannot be deleted. It should be noted that the controller may have a legal or other right to retain requested information as required by accounting regulations, which stipulate a retention period of 10 years. Therefore, accounting-related material cannot be deleted before the expiration of this period.

Withdrawal of consent
If the processing of personal data is based solely on consent (e.g., not on membership or customer relationship), the data subject may withdraw consent.

Right to lodge a complaint with the supervisory authority
The data subject has the right to request that the processing of disputed data be restricted until the matter is resolved.

Right to lodge a complaint
The data subject has the right to lodge a complaint with the Data Protection Ombudsman if they believe that we are in violation of applicable data protection laws.

Data sources
The register information is obtained from data provided by the data subject themselves when the customer relationship is established or during its duration, as well as from information collected from the data subject via online forms.

Regular data disclosures
Data is not disclosed for sales or marketing purposes outside of Studio Sinua Oy. We only disclose information to entities essential for online store operations. We ensure that all service providers comply with data protection legislation.

Processing duration
Personal data is processed for as long as the customer relationship is active. Removal from our marketing register is possible at any time by clicking on the link in our marketing emails or by sending a request to asiakaspalvelu@studiosinua.com.

Data processors
The customer register is used by Studio Sinua Oy's personnel. We may also outsource personal data processing to third parties, ensuring through contractual arrangements that personal data is processed in compliance with applicable data protection laws and otherwise appropriately.

Transfer of data outside the EU
Personal data is not transferred outside of the European Union or European Economic Area.

Cookies
A cookie is a small text file that a browser saves on your computer, tablet, or smartphone. A cookie is not a program and does not contain malware or viruses.

This website's cookie policy
We use cookies and other technologies for personalization, marketing, and collecting analytics. The website uses functional and statistical cookies. Essential cookies do not contain identifiable information.

By accepting cookies, you consent to statistical cookies that collect analytics data on website usage. You can block all cookies and/or third-party cookies by changing your computer, tablet, or smartphone browser settings. However, remember that blocking all cookies and/or third-party cookies may limit access to all website functions and services (as their operation relies on cookies).

Types of cookies we use

Necessary
These cookies are necessary for website features such as login and adding products to the shopping cart to function correctly.

Personalization
These cookies store information about your preferences to personalize your next visit to the website.

Marketing
These cookies optimize marketing communications and display ads on other websites. We may use this information to target marketing on different platforms, including Facebook, Instagram, Google, and YouTube.

Analytics
These cookies help us understand how you interact with the website. We use this information to identify areas for improvement.

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